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How to Earn Better User-Generated Content this Holiday Season
With the holidays fast-approaching, now is the time for retailers to boost their marketing strategy and engage consumers. And part...
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4 Ratings & Reviews Metrics You Should be Tracking
“Numbers don’t lie.” We’ve heard it before, but is your eCommerce team tracking all the numbers they should be?...
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How to Optimize Your Holiday Emails
The holidays are every retail marketer’s dream. Not only is the season abundant with sales and promotions that drive traffic to...
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Achieving Brand Loyalty in the New Era of Retail
etail is changing. Customer expectations are growing, and technology is evolving quickly. How do retailers continue to nurture...
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4 Myths about Ratings and Reviews
Negative reviews hurt your business. False! Actually, if handled correctly, negative reviews can benefit your business. First, negative reviews provide legitimacy...
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Managing Customer Experience During the Holidays
They say, for retailers, the holiday season begins in July. It takes about 5 months for brick and mortar...
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Add New Review Type Walkthrough
Add New Review Type ustomize your reviews to align with your unique branding and cater to customer needs. Learn...
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How to Write the Perfect Post-Purchase Email
Open communication is an important part of building trust with consumers. When consumers trust a brand, they are more...
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Taking Online Content Offline to Personalize the Customer Experience
When interacting with your eCommerce brand for the first time, visitors will look online for visual clues that represent...
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How to Empower Consumers to become Brand Advocates
Marketers spend most of their day talking about their brand, writing about their brand, or brainstorming new ways to...
