3 Customer Acquisition Strategies to Grow Your eCommerce Business
In a saturated online marketplace, it can be a challenge to continually attract new customers. And while it is...00
How Retailers Can Reach Gen Z
Just when retailers thought they had a handle on targeting “the Millennial market”, a new generation of consumers has...
2018 Customer Experience Lessons Learned
2018 was without a doubt the Year of the Customer Experience. From advances in AI and AR to the...
5 Ways to Thank Your Customers This Holiday Season
As another year comes to a close, it’s important to take a moment to reflect on the partnerships that...
Managing Customer Experience During the Holidays
They say, for retailers, the holiday season begins in July. It takes about 5 months for brick and mortar...
How to Write the Perfect Post-Purchase Email
Open communication is an important part of building trust with consumers. When consumers trust a brand, they are more...
Taking Online Content Offline to Personalize the Customer Experience
When interacting with your eCommerce brand for the first time, visitors will look online for visual clues that represent...
How to Empower Consumers to become Brand Advocates
Marketers spend most of their day talking about their brand, writing about their brand, or brainstorming new ways to...
Creating an Omnichannel Shopping Experience
The omnichannel customer experience is an elusive goal that retailers have been chasing for years.The idea behind omnichannel is...