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Managing Customer Experience During the Holidays
They say, for retailers, the holiday season begins in July. It takes about 5 months for brick and mortar...
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Creating an Omnichannel Shopping Experience
The omnichannel customer experience is an elusive goal that retailers have been chasing for years.The idea behind omnichannel is...
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Embracing a Mobile First Philosophy
According to Google data, mobile shopping-related searches increased 120% in the last year. Shoppers use their smart phones both...