Author archive for Rachel Hobble

  • Creating an Omnichannel Shopping Experience

    By on July 9, 2018

    The omnichannel customer experience is an elusive goal that retailers have been chasing for years.The idea behind omnichannel is...

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  • 4 Surprising Ways to Boost SEO

    By on July 2, 2018

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  • Why You Need Negative Reviews

    By on June 25, 2018

    We’ve written before about how to handle negative reviews effectively. But did you know that negative reviews can actually be...

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  • Building Trust with Customers

    By on June 18, 2018

    In the digital age, with increased concerns around customer privacy and data security, retailers have to work harder than ever...

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  • Closing the Customer Feedback Loop

    By on June 15, 2018

    The customer feedback loop is a strategy for constant product and process improvement based on users’ opinions and suggestions....

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