Posts tagged with ‘CX’

  • Why You Need Negative Reviews

    By on June 25, 2018

    We’ve written before about how to handle negative reviews effectively. But did you know that negative reviews can actually be...

    0
    Revere
  • Building Trust with Customers

    By on June 18, 2018

    In the digital age, with increased concerns around customer privacy and data security, retailers have to work harder than ever...

    0
    Revere
  • Closing the Customer Feedback Loop

    By on June 15, 2018

    The customer feedback loop is a strategy for constant product and process improvement based on users’ opinions and suggestions....

    0
    Revere
  • The Importance of User-Generated Content

    By on April 20, 2018

    “Content is king.” We’ve all heard it, and it’s especially true in today’s ever-changing retail environment. User-generated content (UGC)...

    1
    Revere
  • How to Handle Negative Reviews

    By on September 19, 2017

    A negative review can be a tough pill to swallow. It’s never easy to hear feedback that’s critical or...

    1
    Revere