Customers trust other customers more than brands, so user-generated content about your products is invaluable. Unfortunately, writing a review takes more effort than most customers are willing to contribute. Heartbeat allows you to capture feedback from that silent majority in a low friction contextual way with one-click positive feedback. Revere keeps a running count of each product’s Heartbeat and displays it to all your customers, providing instant social proof. Aggregate reports in the Moderation tool give you insight into which products customers are loving with the Heartbeat feature.
