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5 Ways to Thank Your Customers This Holiday Season
As another year comes to a close, it’s important to take a moment to reflect on the partnerships that...
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How to Earn Better User-Generated Content this Holiday Season
With the holidays fast-approaching, now is the time for retailers to boost their marketing strategy and engage consumers. And part...
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4 Ratings & Reviews Metrics You Should be Tracking
“Numbers don’t lie.” We’ve heard it before, but is your eCommerce team tracking all the numbers they should be?...
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6 Easy Ways to Build up Your UGC Strategy
Finding ways to leverage user-generated content (UGC) is top-of-mind for brands today because it demonstrates authenticity, builds brand trust,...
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How to Optimize Your Holiday Emails
The holidays are every retail marketer’s dream. Not only is the season abundant with sales and promotions that drive traffic to...
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Achieving Brand Loyalty in the New Era of Retail
etail is changing. Customer expectations are growing, and technology is evolving quickly. How do retailers continue to nurture...
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4 Myths about Ratings and Reviews
Negative reviews hurt your business. False! Actually, if handled correctly, negative reviews can benefit your business. First, negative reviews provide legitimacy...
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Managing Customer Experience During the Holidays
They say, for retailers, the holiday season begins in July. It takes about 5 months for brick and mortar...
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How to Write the Perfect Post-Purchase Email
Open communication is an important part of building trust with consumers. When consumers trust a brand, they are more...
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Taking Online Content Offline to Personalize the Customer Experience
When interacting with your eCommerce brand for the first time, visitors will look online for visual clues that represent...
