-
How to Empower Consumers to become Brand Advocates
Marketers spend most of their day talking about their brand, writing about their brand, or brainstorming new ways to...
01 -
5 Things Every Customer Expects from your eCommerce Site
Customer experience is a main driver of modern retail strategy. As technology evolves and the eCommerce space continues to...
-
Creating an Omnichannel Shopping Experience
The omnichannel customer experience is an elusive goal that retailers have been chasing for years.The idea behind omnichannel is...
-
-
Why You Need Negative Reviews
We’ve written before about how to handle negative reviews effectively. But did you know that negative reviews can actually be...
-
Building Trust with Customers
In the digital age, with increased concerns around customer privacy and data security, retailers have to work harder than ever...
-
Closing the Customer Feedback Loop
The customer feedback loop is a strategy for constant product and process improvement based on users’ opinions and suggestions....
-
-
The Importance of User-Generated Content
“Content is king.” We’ve all heard it, and it’s especially true in today’s ever-changing retail environment. User-generated content (UGC)...
-
Why Building Q&A into your eCommerce Site is a Must
Trust is everything when it comes to your customers. Gaining your customers’ trust is a natural part of retail...
