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3 Customer Acquisition Strategies to Grow Your eCommerce Business
In a saturated online marketplace, it can be a challenge to continually attract new customers. And while it is...
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How Retailers Can Reach Gen Z
Just when retailers thought they had a handle on targeting “the Millennial market”, a new generation of consumers has...
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Managing Customer Experience During the Holidays
They say, for retailers, the holiday season begins in July. It takes about 5 months for brick and mortar...
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How to Write the Perfect Post-Purchase Email
Open communication is an important part of building trust with consumers. When consumers trust a brand, they are more...
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How to Empower Consumers to become Brand Advocates
Marketers spend most of their day talking about their brand, writing about their brand, or brainstorming new ways to...
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5 Things Every Customer Expects from your eCommerce Site
Customer experience is a main driver of modern retail strategy. As technology evolves and the eCommerce space continues to...
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Creating an Omnichannel Shopping Experience
The omnichannel customer experience is an elusive goal that retailers have been chasing for years.The idea behind omnichannel is...
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Why You Need Negative Reviews
We’ve written before about how to handle negative reviews effectively. But did you know that negative reviews can actually be...
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Building Trust with Customers
In the digital age, with increased concerns around customer privacy and data security, retailers have to work harder than ever...
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Closing the Customer Feedback Loop
The customer feedback loop is a strategy for constant product and process improvement based on users’ opinions and suggestions....
